Banyan Tree Mayakoba | Hotel in Playa del Carmen

| 9.6 (1001 Reviews) |  1 Bathroom
Villa Juarez Hotel | Banyan Tree Mayakoba

Hotel in Villa Juarez, Playa del Carmen

Luxury hotel on the beach, with 2 outdoor pools
Spend the day at Banyan Tree Mayakoba's private white sand beach, relax by one of the 2 outdoor swimming pools, or enjoy the onsite golf course and full-service spa.
Banyan Tree Mayakoba offers 161 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch Smart televisions come with digital channels and pay movies.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.


Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a private beach, 4 outdoor tennis courts, and a health club. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Carretera Federal Chetumal, Playa del Carmen, 77710, Mexico

Amenities

Air Conditioner
Parking
Other
Pool
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Eco Friendly
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3 pm; check-in end time: 1 am express check-in available minimum check-in age: 18
Check-out
Check-out before noon express check-out available
Child Policy
Children are welcome. kids stay free! one child 12 years old or younger stays free when using existing bedding. rollaway/extra beds are available for usd 134 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately usd 56.8 for adults and usd 28.4 for children pet fee: usd 60 per pet, per stay service animals are exempt from fees rollaway bed fee: usd 134 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 22 lbs per pet) food and water bowls are available pets allowed for an extra charge of usd 60 per pet, per stay pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses eco-friendly cleaning products

Reviews

Manpreet Kaur
Jun 2, 2025 06:48:01 AM
Review Score:   10
Summary: Absolutely stunning resort We went for our 25th wedding anniversary and had an amazing time Would definitely recommend!
See All Reviews

FAQ's

Is this Banyan Tree Mayakoba pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Banyan Tree Mayakoba?

Check-in time for Banyan Tree Mayakoba starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Banyan Tree Mayakoba have a swimming pool?

Yes, this Banyan Tree Mayakoba has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Banyan Tree Mayakoba?

Best-rates for the Banyan Tree Mayakoba starts from $770 per night with includes Balcony/Terrace, Accessibility, Security/Safety, View, Wheelchair Accessible, Wellness Facilities, Restaurant, Toiletries, Entertainment, Breakfast, Hot Tub, Business Services, Bedding/Linens, Ocean View, Bar, Guest Services, Child Friendly, Internet, Kitchen, Air Conditioner, Spa, Eco Friendly, Laundry, Sports/Activities, Parking, Other, Pool, TV with all other facilities. Hotala.uk matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Banyan Tree Mayakoba a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Banyan Tree Mayakoba wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Banyan Tree Mayakoba is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Banyan Tree Mayakoba?

Based on the information reported by the owner or manager, the Banyan Tree Mayakoba indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Banyan Tree Mayakoba?

Based on the information reported by the owner or manager, details for the cancellation policy for the Banyan Tree Mayakoba are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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